Concentrix Hiring Representative, Operations in Chandigarh | Full-Time | Freshers Can Apply

Concentrix Hiring Representative, Operations in Chandigarh | Full-Time | Freshers Can Apply

Concentrix has invited applications for the post of Representative, Operations at its Chandigarh office.

This is a full-time opportunity for candidates interested in customer service, technical support, and operations roles in a fast-paced corporate environment.

Company: Concentrix

Role: Representative, Operations

Location: Chandigarh, India

Employment Type: Full-Time

Work Mode: On-site

The role involves handling customer interactions through calls, emails, chats, or internet-based support, depending on business requirements. Candidates will be responsible for resolving customer issues, maintaining service quality, and ensuring a positive customer experience.

Key Responsibilities

• Handle inbound and outbound customer calls, chats, emails, or technical support interactions
• Resolve customer queries related to products or services
• Understand customer requirements and provide suitable solutions
• Maintain accurate records and update call tracking systems
• Meet service quality and productivity targets (KPIs)
• Build customer trust through professional communication
• Offer additional products or services when required
• Work with teams to improve customer satisfaction and operational performance

Eligibility & Skills Required

• Graduate or undergraduate candidates can apply (depending on specific process requirements)
• Strong verbal and written communication skills
• Basic computer knowledge and navigation skills
• Customer service mindset with patience and empathy
• Ability to multitask and adapt in a fast-paced work environment
• Problem-solving skills and ability to handle customer concerns independently
• Willingness to work in rotational shifts

Important Note

For some selected roles such as Content Moderation, candidates may need to review sensitive content, including text, images, or videos, as part of platform moderation work.

Apply Now

Don’t miss this chance to work with a leading name like Concentrix . Applications are now open for the for the job role. If you’re an interested candidate, you can apply for the job role. Apply Now!

About Concentrix

Concentrix is a global customer experience and business services company that supports major brands worldwide. The company offers opportunities across customer support, technical assistance, operations, and digital services.

Concentrix has clearly stated that it does not charge any recruitment or processing fee for job applications.